Update Issues

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Wont Display Availability #

When updates are available, a red banner will display in SoundcheckPro’s main menu. Contact Support if this banner is not visible and there is knowingly a more recent version.

Keeps Updating to Same Version

This could happen due to a slight timing issue with the unzipping of updates in the background.

MAC FIX:

  1. Quit SoundcheckPro
  2. Open a finder window to “~Library>Caches”
  3. Launch SoundcheckPro while this window is open

Contact Support if this issue persists.

Nothing Happens

Contact Support if this happens. It’s very likely you are using an all inclusive standalone that isn’t compatible with the in-app update system. This would have been provided by Support or an educator.

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