Startup & Activating

Introduction

This guide will help you launch SoundcheckPro for the first time and activate your account successfully.

If you run into any startup or activation issues, this page also includes the most common error messages and what to send our support team so we can fix it fast.

⚠️ Important: Each account supports one computer activation only, so make sure you use the email tied to your AudioFusion account on your own machine.

Launch Steps

1. Launch SoundcheckPro

When opened for the first time, the operating system will ask to verify trusting the software. Accept any of the requested OS features if asked (such as microphone and inbound/outbound connections). This ensures a smoother activation and user experience.

2. Input Account Email

Input the email used to create your account.

3. Account Sync

Check that your email is on the account page and connect/sync!

Messages & Alerts

Pre-Activation Errors

Any issues encountered at launch prior to activation should be reported.
email: contact@audiofusion.com

• No Internet Connection
• No Account Exists
• Hardware ID Does Not Match
  
  

Post-Activation Errors

• No Internet Connection
• Hardware ID Does Not Match
• New Launcher Available

Activation Reset

License control is not available to end-users. Only special inquiries will be eligible for activation clearing

Contact Technical Support: Here

Troubleshooting

Contact technical support should any of the following occur during launch or activation:

1. Stuck on Main Logo (no text)
2. Stuck on Main Logo with the text saying “Downloading Update”
   

Include the following in your support inquiry:

1. Operating System + Specs
2. Copy of text in the “Window>MaxConsole” found in the toolbar menus.
   

Extra Notes

Once activated, check the account page to sync your account details and lesson progress.

If you purchase a subscription after activating SoundcheckPro, hit the ‘SYNC’ button on the Account Page in SoundcheckPro to refresh the subscription.