Startup & Activating

Introduction

When opened for the first time SoundcheckPro will display a dialog requiring an email input. Use the email used to register your account.

Account only support one computer activation!
*Only use your email for YOUR PERSONAL machine* 

Steps

1. Launch Soundcheck
   
2. Input account email
   
3. Input your email on the account page and connect!
   
   

Messages & Alerts

Error Messages (Pre-Activation)

Any issues encountered at launch prior to activation should be reported.
email: [email protected]

• No Internet Connection
• No Account Exists
• Hardware ID Does Not Match
  
  

Startup Error Messages (Post-Activation)

• No Internet Connection
• Hardware ID Does Not Match
• New Launcher Available

Activation Reset

License control is not available to end-users. Only special inquiries will be eligible for activation clearing

Email support: [email protected]

Troubleshooting

Email support should any of the following occur during launch or activation:

1. Stuck on Main Logo (no text)
2. Stuck on Main Logo with the text saying “Downloading Update”
   
   

Include the following in your support email:

1. Operating System + Specs
2. Copy of text in the “Window>MaxConsole” found in the toolbar menus.
   
   

Conclusion

Once activated, the account page is where you could sync your account details and lesson progress.

If you purchase a subscription after activating Soundcheck, it’s suggested to hit the ‘SYNC’ button on the Account Page.